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Featured case studies
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An interest-free loan’s hidden condition
MORE >: An interest-free loan’s hidden condition60 months interest-free payments might not mean 60 months of equal repayments.
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The non-existent gift
MORE >: The non-existent giftMr and Mrs Prakesh tell their lender they’re being gifted $100,000 to meet the conditions to fund the purchase of an investment property. However, they borrow the $100,000 instead.
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Not every loss will be one that you can claim under your travel insurance policy
MORE >: Not every loss will be one that you can claim under your travel insurance policyTravel insurer declined Frankie’s claim for cover after his cruise ship ran aground and could no longer continue with the planned itinerary.
Latest news
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Know your loan terms before you sign
MORE >: Know your loan terms before you signAs the holiday season approaches, many consumers may consider “interest-free” loans to manage their festive expenses. While these offers can seem like a great deal, Financial Services Complaints is encouraging consumers to read the fine print to avoid unwelcome surprises.
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Woman scammed out of $25,000 after job offer on LinkedIn
MORE >: Woman scammed out of $25,000 after job offer on LinkedInThis Fraud Awareness Week (17-23 November), Financial Ombudsman Susan Taylor is reminding New Zealanders to remain vigilant about fraud, particularly when sharing personal or financial information online. This follows a recent case where a woman lost $25,000 to a LinkedIn job offer scam.
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Record year for Financial Ombudsman Service as complaints continue to rise
MORE >: Record year for Financial Ombudsman Service as complaints continue to riseComplaints have continued to increase in the past year (12 months to June 2024), reports Financial Services Complaints (FSCL), a Financial Ombudsman Service, with the highest number of complaints and disputes received since the service started in 2011.
